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Four Ways MaxAI Moves Marketing Forward

MaxAI brings intelligence, automation and governance together so that your team can move faster and drive better outcomes.

MaxAI Dashboard

Launch campaigns faster

Use Agentic AI to turn campaign ideas, briefs and journeys into structured work your team can review and launch.

Hyper-personalize every interaction

Use customer context and predictive intelligence to improve audience, offer, channel and timing decisions.

Build from what already works

Reuse proven campaigns, trusted models and institutional knowledge instead of starting from scratch.

Stay in control

Keep AI-assisted work governed with policies, approvals, audit trails and deployment choice.

Four Ways MaxAI Moves Marketing Forward

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Four Ways MaxAI Moves Marketing Forward

MaxAI brings intelligence, automation and governance together so that your team can move faster and drive better outcomes.

Launch Campaigns Faster
Use Agentic AI to turn campaign ideas, briefs and journeys into structured work your team can review and launch.

Hyper-Personalize Every Interaction
Use customer context and predictive intelligence to improve audience, offer, channel, and timing decisions.

Build From What Already Works
Reuse proven campaigns, trusted models and institutional knowledge instead of starting from scratch.

Stay in Control
Keep AI-assisted work governed with policies, approvals, audit trails and deployment choice.

AI Agents Your Teams Can Use and Extend

MaxAI gives you nine production-ready agents for core marketing work. On top of that, you can add your own agents, use your own models, and govern everything using MaxAI.

Build

Campaign Creation Agent

Turns goals and briefs into structured campaign flows your team can refine and launch.

Campaign automation

Journey Agent

Helps create connected journeys across channels, moments and customer behavior.

Journey orchestration

Creative Agent

Generates on-brand content for faster testing and personalization.

Email and cross-channel messaging

Target & Personalize

Segmentation Agent

Finds high-value audiences using behavior, propensity and customer context.

Campaign automation

Offer Agent

Recommends offers based on customer intent, eligibility, business objectives and campaign context.

Campaign automation

Subject Line and Email Score Agent

Scores and improves email options to lift engagement.

Email and cross-channel messaging

Optimize, Learn & Govern

Optimize Agent

Balances reach, frequency, eligibility, budgets and business rules across campaigns.

Analytics & Insights Agent

Turns performance data into recommended next actions.

Privacy & Compliance Agent

Keeps AI actions governed, reviewable and audit-ready

Add your own Agents

Extend MaxAI capabilities with custom agents built for your team’s workflow, use cases and business rules.

Use the Models Your Team Already Trusts

Bring in models your data science teams have built and refined or use MaxAI Workbench to create new predictive models.

How MaxAI Works With Your Team

MaxAI turns everyday marketing inputs into coordinated, reviewable work. It understands the context, brings the right agents and models together, and keeps every action traceable.

Start Anywhere

Begin with a brief, goal, file, segment, journey or question.

MaxAI Understands Intent

It interprets the task and identifies what needs to be built, improved or optimized.

Agents Collaborate

The right agents and models work together across campaigns, journeys, audiences, offers, content, insights and governance.

Marketers Review

Your team edits, compares, approves or rejects every recommendation before activation.

Actions Are Logged

Decisions stay traceable, reviewable and audit-ready.

AI Built to Work Within Your Enterprise Rules

MaxAI works within your deployment model, policies, approval process and data boundaries, so teams can move faster without cl risk for legal, compliance, or IT.

AI Built to Work Within Your Enterprise Rules
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Run MaxAI where your enterprise needs it

Deploy MaxAI on-premises, in private cloud, hybrid or SaaS environments. Use HCL-supported models, connect preferred LLMs, or bring your own models into the same governed framework.

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Marketers stay in control

MaxAI can help assemble campaigns, journeys, audiences, offers and recommendations, but every suggestion stays reviewable and editable. Your team approves what goes live.

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Policies follow every AI-assisted action

Consent, PII, eligibility, suppression, frequency, brand and approval rules can be enforced across agent-driven work. Every decision stays logged for review and audit.

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Optimize within business constraints

MaxAI works with HCL Unica+ Optimize to balance offers, channels, budgets, eligibility, contact policies and compliance rules, so teams can improve performance without over-contacting customers or creating governance risk.

FAQs

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See MaxAI Working in Your Environment

Request a demo to see how MaxAI agents, predictive models, and governed AI work together across your marketing operation. Or download the MaxAI one-pager for a summary you can share with your team.

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