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Enterprise Marketing Shouldn’t Require Operational Complexity and Specialist Dependency

Modern Marketing AI That Keeps Your Customer Data Secure | HCLSoftware

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Modern Marketing AI That Keeps Your Customer Data Secure | HCLSoftware

Enterprise Marketing Shouldn’t Require Operational Complexity and Specialist Dependency

HCL Unica+ is an enterprise marketing automation platform that connects customer signals, operationalizes proven marketing expertise, and embeds governed AI directly into marketing workflows so teams can launch campaigns faster and improve marketing performance. As a unified marketing platform and a complete enterprise marketing software stack, it brings campaigns, journeys and personalized marketing into one place.

Built Around Outcomes Your Business Measures

HCL Unica+ connects customer signals, governed AI, proven workflows and enterprise controls in one omnichannel marketing automation platform built around the outcomes marketing, technology and business leaders are accountable for.

While Competitors Are Still Testing AI Promises

You can execute proven omnichannel programs at scale with a marketing automation platform trusted by leading organizations across Banking, Financial Services, Insurance, Healthcare, Travel, Telecom, Retail, Consumer Goods, and Media.

4 x

conversion uplift

5 x

team throughput

90 %

reduction in campaign cycle time

9

MaxAI agents in production

Meet The Agents Behind MaxAI

MaxAI adds governed Agentic AI to your marketing workflows. Start with production-ready agents, add your own, and manage them in one AI marketing automation platform where marketers review and approve what goes live, bringing AI in marketing inside the tools your teams already use, not bolted on as separate AI marketing tools.

Build

Campaign Creation Agent

Turns campaign briefs into ready-to-edit campaign flows.

Journey Agent

Builds connected journeys from goals, channels and customer moments.

Creative Agent

Creates on-brand creatives for faster testing and personalization.

Target & Personalize

Segmentation Agent

Finds high-value audiences using behavior, propensity and context.

Offer Agent

Matches the right offer to each customer and outcome.

Subject Line & Email Score Agent

Scores subject lines and email choices before sending.

Optimize, Learn & Govern

Optimize Agent

Balances reach, frequency, eligibility and business rules.

Analytics & Insights Agent

Turns performance data into recommended next actions.

Privacy & Compliance Agent

Keeps AI actions governed, reviewable and audit-ready.

Build

Build

Campaign Creation Agent

Turns campaign briefs into ready-to-edit campaign flows.

Journey Agent

Builds connected journeys from goals, channels and customer moments.

Creative Agent

Creates on-brand creatives for faster testing and personalization.

Target and Personalize

Target & Personalize

Segmentation Agent

Finds high-value audiences using behavior, propensity and context.

Offer Agent

Matches the right offer to each customer and outcome.

Subject Line & Email Score Agent

Scores subject lines and email choices before sending.

Optimize, Learn and Govern

Optimize, Learn & Govern

Optimize Agent

Balances reach, frequency, eligibility and business rules.

Analytics & Insights Agent

Turns performance data into recommended next actions.

Privacy & Compliance Agent

Keeps AI actions governed, reviewable and audit-ready.

Trusted Perspectives


Unica-HCL Unica. Create engaging experiences

Ready to run AI-powered marketing with HCL Unica+?

Upgrade to HCL Unica+, the enterprise marketing automation platform built for outcomes in production, in as little as 4 weeks. Keep your current license. Get the new UI, MaxAI Standard and AI agents at no extra cost. No disruption. No renegotiation.

Unica-HCL Unica. Create engaging experiences

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