AI is Scaling. Execution Isn't.

AI is Scaling. Execution Isn't.

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Meet HCL Universal Orchestrator V2.1 – Redefining the Future of Automation!

AI is Scaling. Execution Isn't.

Most enterprises are stuck between legacy automation and AI ambition.

HCL UnO+ bridges both, orchestrating everything from traditional workloads to native AI agents and MCP tools, at any stage of your agentic journey, with full governance built in.

The result: More innovation, more execution, at scale.

Core Automation: Tech Delivery to Enterprise Value

Optimize Infrastructure & Tech Delivery

  • Guarantee Service Delivery: Protect revenue and reputation by ensuring 100% SLA compliance through proactive monitoring and automated, self-healing recovery
  • Accelerate Data Velocity: Securely orchestrate complex data pipelines across platforms, ensuring the business always operates on accurate, real-time information
  • Ensure Operational Resilience: Eliminate human error and manual bottlenecks in your critical backend systems to prevent costly downtime
Optimize Infrastructure & Tech Delivery

Streamline Enterprise Value Chains

  • Elevate the Customer Experience: Unify fragmented backend processes to ensure seamless, error-free fulfillment and service delivery on the front end.
  • Scale Operations Effortlessly: Standardize complex business processes so you can handle increased transaction volumes and rapid growth without adding administrative headcount.
  • Build with prompts, empower user business teams: AI Pilot turns text prompts into complex workflows. No code needed.
Streamline Enterprise Value Chains

The Agentic Advantage: AI-Powered Orchestration

The Agentic Advantage: AI-Powered Orchestration

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HCL UnO Agentic AI Builder: Leading Platform for Agentic Automation

The Agentic Advantage: AI-Powered Orchestration

With HCL UnO+, you can integrate, orchestrate, and govern intelligence across your workforce. Build native AI Agents with HCL UnO Agent Builder or bring in any 3rd party agent of your choice.

Automate your workflow quickly using simple prompts; the AI Pilot builds your automation, helping your team work faster and easier. AI with HCL UnO not only supports you but also runs diagnostics to detect and adapt to issues early. HCL UnO helps run systems, identifies bottlenecks, and suggests improvements you can implement swiftly.

Uncompromising Security:
AI Governance & Control

Innovation requires agility, but enterprise operations require absolute control. HCL UnO+ ensures your automation scales safely.

The HCL UnO+ Advantage

HCL UnO+ transforms operational complexity into a strategic market advantage. By unifying your enterprise systems and AI agents, we deliver secure, scalable growth and proven financial returns:

100 %

business Continuity

+ 60 %

faster business processing

+ 45 %

increased business agility

40 %

lower TCO

Here's Why Enterprises Switch to UnO+

The Universe of Automations in One Single Platform

The Universe of Automations in One Single Platform

A highly scalable and cost-effective automation platform offering comprehensive capabilities under a single license without hidden fees

Cloud & AI Innovation

Cloud & AI Innovation

Modernizes orchestration by leveraging cloud-native architectures, containerization, and Agentic AI

Superior Customer & Operation Experience

Superior Customer & Operation Experience

Empowers users with customizable reporting, predictive SLA management, and an accessible conversational interface for streamlined operations

Future Ready Solutions

Future Ready Solutions

Ensures long-term adaptability with an extensive hub of connectors for multi-cloud environments, data pipelines, and major enterprise applications

Real-World Outcomes at
Enterprise Scale

Don't just look at the capabilities, look at the results. Explore how global leaders deploy HCL UnO+ to solve complex integration challenges, mitigate operational risk, and scale their automation safely.

Role Your Challenges How UnO Helps What You Get
CIO / CTO Tool sprawl, unclear AI ROI, disconnected systems Outcome-based pricing + XDO framework (Experience, Data, Operations) Intelligent orchestration with costs tied to results
VP / Director, IT Operations SLA pressure, manual errors, no end-to-end visibility 60% faster processing, 70% fewer errors, 400+ connectors One control plane for workloads, bots, AI agents, and people
Enterprise Architect / Automation Lead Multi-cloud complexity, overlapping compliance (GDPR, HIPAA) Microservices + open APIs that fit your existing stack Modular orchestration across any environment — no vendor lock-in
Industry Where UnO Delivers The Challenge How UnO Helps Proven in the Field
Financial Services & Banking Quote-to-cash cycles, financial close, regulatory operations Manual reconciliation, mounting compliance demands, and slow exception handling drain resources and delay decisions Agentic AI accelerates financial planning and resolves exceptions intelligently — freeing teams for higher-value work Trusted by leading global banks. Outcome-based pricing lets CFOs pilot with confidence — pay for results, not promises
Government & Defense Mission-critical legacy modernization, sovereign data workflows Mainframe dependencies, strict data sovereignty mandates, and vendor lock-in slow transformation Private LLMs and on-premise deployment with 400+ connectors — including mainframe — keep sensitive data fully in your control Powering government agencies and large enterprises worldwide. Modernize without rip-and-replace
Manufacturing & Supply Chain Cross-system orchestration across ERP, logistics, production Siloed automation and complex compliance requirements stretching across production lines Hybrid workflow management that blends regulated, traditional automation with high-impact agentic AI Thousands of jobs triggered in milliseconds, with SLA-driven execution at scale
Telecom & Utilities High-volume, event-driven process orchestration Real-time SLA pressure, massive transaction volumes, and fragmented tooling Microservices architecture with agentless execution and real-time anomaly detection Scales to thousands of concurrent jobs with policy-driven, dynamic planning
Healthcare & Life Sciences Claims processing, clinical trial orchestration, patient workflows Strict HIPAA requirements and zero tolerance for autonomous errors in clinical settings Human-in-the-loop integration with governed agents and transparent audit trails Built-in HIPAA and GDPR compliance — AI augments clinical decisions, never replaces them
Retail & E-commerce Customer support automation, omnichannel campaign orchestration High ticket volumes, inconsistent customer experiences, and slow resolution times GenAI-powered interaction summaries paired with agentic AI for autonomous query resolution Automated triage and AI-driven resolution deliver true end-to-end support transformation

Ready to see how global leaders are transforming their operations?.


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Scale Your Orchestration

Free Trial

Instant Deployment

Perfect for business leaders who want to check how HCL UnO can optimize their business

  • 30-day access
  • Use AI Pilot to create workflows
  • Seamlessly orchestrate 3rd party AI Agents
  • Integrated governance and human-in-the-loop
  • Easily deployed and accessed
  • Online LLM access only
  • Cloud deployment only
  • 24x7 support from HCLSoftware in utilizing HCL UnO

HCL UnO for Enterprise

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Perfect for enterprises looking to orchestrate complicated business processes across business units

  • Everything in free trial, and complete access to HCL UnO
  • Customizable plan that fits best for your organization
  • Build native UnO AI Agents or host 3rd party AI Agents
  • Access to library of pre-built workflows and AI Agents
  • Get insight into your business using intelligent observability functions
  • Customizable observability dashboard
  • Flexible credit system for running workflows and AI Agents
  • Deployment flexibility - On-prem or cloud
  • LLM flexibility - Locally hosted or online
  • Deployment support from HCLSoftware

Frequently Asked Questions

What is Workload Automation (WLA)?

Traditional Workload Automation (WLA) involves scheduling, initiating, and executing background IT processes, such as batch processing or data transfers. HCL UnO+ modernizes traditional WLA by integrating it with Agentic Orchestration, allowing IT background jobs to dynamically interact with front-end business processes and AI agents in real-time.

What is Process Orchestration?

Process orchestration is the coordination of multiple automated tasks, systems, data silos, and human interventions to execute a complete, end-to-end business process. While simple automation handles individual tasks, HCL UnO+ uses advanced process orchestration to ensure complex workflows—like supply chain management or financial close—run flawlessly across your entire enterprise architecture.

What is Agentic Orchestration?

Agentic Orchestration goes beyond traditional task-based automation by using AI agents to make dynamic, context-aware decisions. HCL UnO+ uses Agentic Orchestration to unify systems, people, and data, allowing autonomous agents to execute complex, end-to-end business workflows seamlessly across hybrid environments.

Which Large Language Models (LLMs) and Generative AI tools can I integrate with HCL UnO+?

HCL UnO+ is completely model-agnostic. You can seamlessly integrate any Large Language Model (LLM) of your choice into the platform. Whether you prefer leading commercial models, open-source alternatives, or your own proprietary AI, UnO+ provides the framework to power your intelligent agents without vendor lock-in.

What are the deployment and licensing options for HCL UnO+?

We offer absolute flexibility to match your organization's infrastructure strategy. HCL UnO+ can be deployed entirely on-premises, across any public or private cloud, or utilized as a fully managed SaaS solution. Additionally, we offer highly adaptable licensing models designed to align with your specific scale and consumption requirements.

How is HCL UnO+ different from traditional Workload Automation (WLA)?

While traditional Workload Automation schedules and executes background IT batches, HCL UnO+ is an intelligent, unified platform. It combines GenAI, Low-Code capabilities, and governed AI agents to orchestrate both IT operations and front-end business processes (like HR onboarding, supply chain, and customer service) in real-time.

Can HCL UnO+ integrate with our existing legacy systems and mainframes?

Yes. HCL UnO+ acts as a single orchestration fabric bridging the gap between legacy systems (including mainframes) and modern multi-cloud environments. This eliminates tool sprawl and allows you to modernize your infrastructure at your own pace without business disruption.

How complex is the migration to HCL UnO+ from legacy automation tools?

Transitioning to HCL UnO+ is designed to be seamless and low-risk. With specialized migration utilities, guided pathways, and built-in compatibility with legacy automation scripts, enterprises can upgrade their orchestration engines without facing costly downtime or the need to "rip and replace" overnight.

Does HCL UnO+ support Low-Code / No-Code development?

Yes. HCL UnO+ features an intuitive, low-code visual interface that democratizes automation. This allows both business users and IT professionals to design, modify, and deploy complex workflows rapidly without needing deep programming expertise, significantly reducing time-to-market.

How does HCL UnO+ handle AI Governance and Data Security?

Security and governance are built into the core of HCL UnO+. The platform features enterprise-grade audit trails, strict policy enforcement, and role-based access controls (RBAC) to ensure that all autonomous AI agents operate securely and compliantly within your organization’s specific regulatory frameworks.

How does process orchestration impact our end-customers (or patients)?

HCL UnO+ ensures 100% business continuity and accelerates data processing. For service providers and healthcare organizations, this means zero downtime for customer portals, real-time processing of claims or patient records, and automated notifications—resulting in a frictionless, highly responsive experience for your end-users.

How does HCL UnO+ prevent "tool sprawl" in our IT environment?

Large enterprises often suffer from managing dozens of disconnected automation tools. HCL UnO+ serves as a single, unified execution fabric that connects your existing applications, legacy mainframes, cloud services, and AI agents. This centralization eliminates redundant tools, lowers operational costs, and provides a single pane of glass for enterprise-wide orchestration.

Can HCL UnO+ help with industry-specific compliance (e.g., HIPAA, GDPR)?

Yes. HCL UnO+ is already certified and architected to support any compliance framework. By providing end-to-end visibility, strict access controls, and immutable audit logs of every automated process and AI agent decision, the platform drastically simplifies compliance reporting for heavily regulated industries like healthcare, finance, and the public sector. To discuss your organization's specific regulatory requirements, please reach out to our representatives here.