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    Introducing Digital Catalog: Transforming Aftermarket Parts Management

    Introducing Digital Catalog: Transforming Aftermarket Parts Management

    Introducing Digital Catalog: Transforming Aftermarket Parts Management

    Traditional methods of managing and distributing parts catalogs had their challenges, from outdated data, static catalogs, burdened technical support, to complex searches. Our Digital Catalog integrates parts and technical publications efficiently to deliver a game-changing experience with comprehensive content, including structured product information, technical documentation, and training materials. Users can leverage the platform's advanced features to streamline their operations and enhance user engagement across multiple devices. With the ability to create custom buyer catalogs tailored to different customer needs, comprehensive product details, and real-time inventory, we significantly simplify the process while reducing downtime.
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    Right Parts Ordered the First Time. Increased Service Tech and Dealer Productivity. Reduced Downtime

    Custom Buyer Catalogs

    Custom Buyer Catalogs

    Whether your business is B2B, B2C or B2B2C, meet the unique needs of your buyers with custom catalogs tailored to specific brands, making it easy to quickly find parts in an all-in-one platform. The platform offers integrated support for order-based, model-based and serial-based catalogs.

    Comprehensive Product Information

    Comprehensive Product Information

    Access comprehensive product information and reduce order errors and misinformation with one source of truth for all aftermarket materials: parts catalogs, service manuals, electric diagrams, repair bulletins, instructional videos, inspection reports, and certifications.

    Clear Inventory Visibility

    Clear Inventory Visibility

    Instantly get to know superseded parts, parts availability, prices, out-of-stock or backordered items, serial numbers, compatibility details, alternative product suggestions and more, thereby improving equipment uptime and operational efficiency.

    HCL Aftermarket Cloud DC Capabilities​

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    Our HCL Aftermarket Cloud Digital Catalog Benefits

    Efficient Parts Discovery

    Efficient Parts Discovery

    Quickly find the right components within the extensive catalog, saving time and boosting technician productivity during repairs and maintenance.

    Real-Time Updates

    Real-Time Updates

    Access the most current product information instantly, eliminating the risk of using outdated data and ensuring precision in ordering and servicing.

    Improved Customer Service

    Improved Customer Service

    Provide a seamless experience to enhance customer satisfaction by swiftly and accurately identifying the required parts and reducing downtime.

    Reduced Environmental Impact

    Reduced Environmental Impact

    Contribute to environmental sustainability by minimizing printed catalogs and adopting eco-friendly practices, aligning with responsible corporate citizenship.

    Deploy Instantly on Azure—See Value in Two Days

    Deploy Instantly on Azure—See Value in Two Days

    Deploy Instantly on Azure—See Value in Two Days

    HCLSoftware’s Digital Catalog is now on Microsoft Azure Marketplace, so you can launch securely, scale confidently, and use your committed Azure spend (MACC).
    • Enterprise-ready: Proven security, global scalability, seamless ERP and dealer integrations.
    • Pay-for-results: Outcome-based pricing—no risk, only value delivered.

    See it for yourself:

    Pilot “in Two, Value Through” lets you experience a unified digital catalog in just 2 days—risk-free with your initial data. Book Your Free Pilot Now.
    Free trial

    Our Impact​

    HCL Aftermarket Cloud Digital Catalog delivers tangible results every day in diverse asset-centric industries and use cases reducing costs, increasing profits and margins and so much more.

    0%

    time saved in placing parts order

    0x

    increase in online spare parts orders

    0%

    reduction in parts-related enquiry calls to customer support

    0Million

    digitized parts for faster ordering, better accuracy

    With Real-World Results

    Transportation: Two leading Bus Manufacturers Modernize their Parts Operations
    Case study

    Transportation: Two leading Bus Manufacturers Modernize their Parts Operations

    Learn how these bus manufacturers modernized their vehicle parts operations, saving $2,000 USD per order while having digitized over 91,000 parts.

    Read case study
    Industrial Machinery: Japanese manufacturer gets a modern parts catalog in just 20 weeks
    Case study

    Industrial Machinery: Japanese manufacturer gets a modern parts catalog in just 20 weeks

    Learn how this robotics company in 20 weeks reduced 90% of support calls and saved technician time to access critical technical documents.

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    Off-highway Equipment: Unparalleled efficiency in spare parts distribution
    Case study

    Off-highway Equipment: Unparalleled efficiency in spare parts distribution

    Check out how this off-highway equipment firm enhances customer experience with a convenient option to look-up and buy OEM parts.

    Read case study
    See all case studies
    HCL Compass

    Want to modernize your parts catalog?

    Our team of experts are offering free 100% personalized consulting services to help you take your aftermarket business to the next level.

    Request a demo

    What Our Customers Are Saying

    Earlier order revision upload process was lengthier, now it is reduced, overall can say taking 80% saving time. In DC, just need to select 100 orders and upload, immediately available for customer.

    Transportation

                   

    We are super excited as this product will add a lot of value to our internal process and to our valuable customers.

    Industrial Machinery

                                                      

    From the possibility to add a picture of any part to the possibility to connect from anywhere, we love the experience this platform provides.

    Service Tech

                                           

    Lot of customers don't want printed catalogue, printing cost saving is 3-4k Canadian dollar per order, most of them are preferring online only.

    Transportation

                   

    No revision information sending - earlier for each revision used to compile and send pdfs which was tedious. Now its all online.

    Technical Publisher, Transportation Segment

                                                                                                            

    Access to information is very easy. Mechanics love it - just type road# and they get all information.

    Transportation

                    

    Digital Catalog is very versatile. We use it for bidding for promotions to new customer.

    Transportation

                   

    Service document is in precise location - in tree – they (technicians) need not search in location, if they search by road # they get parts maintenance, service document, electric diagram, supersession all in one place.

    Service Tech, Transportation

                                                                            

    One stop shop for mechanics, no need to go anywhere!

    Transportation

                    

    No downtime and training time is less than 5 min. Just go to window, type road#, and it shows the right catalog page.

    Transportation

              

    The launch was a major milestone since the Digital Catalog is extremely sophisticated. Few statistics of the launch: 6887 active users and 3,269,857 pieces of data either validated, cleaned, or standardized.

    Transportation

          

    Frequently Asked Questions

    What is a digital parts catalog?

    A digital parts catalog or electronics parts catalog is an online solution that enables users to search, identify, and order spare parts using interactive diagrams and advanced search tools. HCL Aftermarket Cloud’s Digital Catalog offers complete interactive visualizations, multi-modal search (by VIN, serial number, part number, or model), and real-time updates—making parts identification and ordering faster, more accurate, and more efficient for OEMs and their dealer networks.

    How does a digital parts catalog improve spare parts management?

    Digital parts catalog streamlines the entire spare parts management process by centralizing information, reducing manual errors, and providing instant access to accurate data. HCL Aftermarket Cloud’s digital catalog solution allows users to manage part supersessions, track order status in real time, and access the catalog from any device, ensuring error-free processes and improved operational efficiency.

    Can a digital parts catalog integrate with my existing business systems?

    Yes, modern digital parts catalogs are designed to integrate seamlessly with ERP, DMS, and CRM systems as well as your company’s website. HCL Aftermarket Cloud’s platform ensures smooth data exchange and process automation, so you can maintain accurate records, automate workflows, and streamline operations across your entire organization while providing a seamless user experience on your portal or website.

    How does a digital parts catalog help reduce incorrect orders?

    By providing interactive visual diagrams, advanced search options, and real-time part information, HCL Aftermarket Cloud’s Digital Catalog helps users quickly and accurately identify the correct part. This reduces manual errors and can lead to up to 20% fewer incorrect orders and returns, saving time and money for OEMs and dealers.

    What are the main benefits of using a digital parts catalog?

    Key benefits include faster parts identification, reduced downtime, improved customer satisfaction, and increased aftermarket sales. HCL Aftermarket Cloud’s catalog stands out with rapid deployment (live under two days), consumption-based pricing, high customization, and a risk-free pilot—helping businesses achieve measurable outcomes quickly and efficiently.
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