-
Business & Industry Applications
- HCL Aftermarket Cloud Aftermarket-led growth platform
- HCL Automation Orchestration Streamline Business Processes
- HCL Commerce+ Enterprise e-commerce for B2C and B2B
- HCL CDP Flexible and customizable customer data platform
- HCL Discover+ Behavioral insights for customer journeys
- HCL Marketing Cloud Fueling precision marketing at scale with AI
- HCL Unica Enterprise marketing automation platform
- HCL Commerce+
-
Solutions
-
Integrated Composable CommerceEnterprise-ready approach uniting modular components into a flexible, scalable commerce solution.
-
Packaged Business CapabilitiesReady-to-use capabilities that can be deployed and scaled as part of your commerce solution
-
Move to HCL Commerce+Upgrade to an AI-infused, enterprise-grade commerce solution built to handle scale, complexity and evolving business models.
-
Complementary SolutionsRelated HCLSoftware products (like HCL Unica, HCL Discover and HCL Aftermarket Cloud) that extend and enhance your digital commerce strategy.
-
- Stories
-
Resources
-
Commerce BlogCommerce expert insights and updates on trends, strategies and innovations shaping the future of digital selling.
-
PartneringMeet our ecosystem of system integrators, technology providers and consulting partners supporting HCL Commerce+.
-
The People Behind HCL Commerce+Meet our team of dedicated innovators and professionals who shape the future of digital commerce success.
-
Events with HCL Commerce+Webinars, conferences and interactive sessions with industry experts and practitioners.
-
HCL Commerce+ Help Pages
-
HCL Commerce+ Support
-
HCL Commerce+ YouTube
-
HCL Marketplace & Sandbox
-
HCL SoftwareU Education
-
HCL Commerce+ Newsletter
-
Attachments
-
Features
-
Page-Redirect
-
v7 -
Video Gallery
-
Commerce Partners Resources
-
New Commerce Releases
-
Winter Release
-
CommerceConnect
-
B2B
-
B2C
-
Marketplace
-
Oracle Re-platforming
-
Main Page
-
Andrea Marinaccio
-
Magnus Jahrl
-
Andy Campbell
-
John Beechen
-
What’s new
-
Releases
-
Buyers Guide to Commerce
-
Contact Us
-
B2B Pricing
-
Commerce Renewal
-
Schedule Demo
-
Google PR
-
Sky High Campaign
-
Summit 2020
-
Fast Start
-
B2B Future Shopper
-
Holiday
-
Future of Commerce
-
IDC Research Report
-
Quadrant Solutions Reports-B2B
-
Quadrant Solutions Reports-B2C
-
Newsletter Subsciption
-
Paradigm Download
-
Forrester Report
-
Magic Quadrant
-
Search Whitepaper
-
Gartner Voice of the Customer
-
IDC Spotlight Report
-
Commerce Quick Answer Report
-
Download 2022 Gartner Magic Quadrant
-
2022 Digital Commerce 360 B2B Marketplaces
-
Constellation Research ShortList report
-
Perficient Report
-
Marketplace Whitepaper
-
Schedule a Consultation
-
Incisiv Report
-
Digital Commerce Quarterly Report B2B
-
Digital Commerce 360 Report
-
Buyers Guide Report
-
Buyers Guide Demo Request
-
Buyers Guide Contact Us
-
Commerce Precision Marketing
-
Everest Report 2023
-
Quadrant Report 2023
-
Paradigm B2B Combine Report 2023
-
Gartner MQ 23
-
D2C whitepaper 2023
-
ShopTalk
-
Commerce AI
-
Commerce AI Demo
-
Paradigm B2B Midmarket Report 2024
-
Paradigm B2B Enterprise Report 2024
-
Manufacturers In Commerce
-
B2B Commerce Manufacturing Playbook
-
B2B Buyers Guide
-
Constellation Shortlist Management 2024
-
Constellation Shortlist Report 2024
-
B2B E Commerce Trends 2025
-
Post Order Management Whitepaper
-
Inventory Visibility Whitepaper
-
Search Secrets Optimize Sales Whitepaper
-
Quoting Strategy Playbook
-
AI in Commerce Sessions for B2B Commerce Leaders
Practical insights on Agentic AI, composable foundations, and what modern commerce demands next presented in 6 live 30-minute sessions
From AI Experiments to Real B2B Commerce Impact
AI is already changing how commerce works, but many commerce leaders are struggling to turn experimentation into real impact. Buying journeys are getting more complex, platforms are under pressure, and expectations are rising fast. This webinar series is designed to help commerce leaders understand what’s actually changing, why Agentic AI matters now, and how to prepare for what’s coming next.
Episode 1
AI in Commerce: What 2025 Taught Us and What 2026 Will Demand
In the first session, you’ll get a clear, reality-based view of where AI has truly delivered value in B2B commerce and where it has fallen short. We’ll break down the patterns from 2025, explain why Agentic AI is gaining momentum now, and explore what’s changing for buyers, sellers and operators as we head deeper into 2026.
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: February 25, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Episode 2
Composable Commerce as the Foundation for Agentic AI
In the second session, we’ll explain why traditional commerce platforms struggle with AI and what composability really enables in practice. We’ll unpack what an agent-ready architecture looks like, how composable foundations support flexibility and autonomy, and the common pitfalls teams face when modernizing. You’ll leave with a practical way to assess whether your current commerce foundation is ready for where AI is headed next.
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: March 25, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Episode 3
Why Agentic B2B Is Fundamentally Different from B2C
Today, we’ll explore why B2B cannot simply borrow AI approaches from B2C. We’ll break down the structural differences in buying, the role of approvals, pricing and contracts, and why generic AI models struggle in complex B2B environments. You’ll get a clearer mental model for what Agentic AI really needs to succeed in B2B commerce.
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: April 30, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Episode 4
Agentic B2B Buying: From Assisted Journeys to Autonomous Outcomes
We’ll focus on how Agentic AI is reshaping complex B2B buying experiences, discuss conversational and intent-driven discovery, proactive agents, and the shift from reactive interfaces to more autonomous outcomes. You’ll walk away with a realistic view of how B2B buying is evolving and what buyers will soon expect.
Stay tuned. Registration link will follow
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: May 28, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Episode 5
Agentic Commerce for the Business User
In this session, we’ll explore how Agentic AI supports internal teams, such as merchandisers, sellers and procurement professionals. We’ll look at how AI enables smarter decision-making across pricing, inventory, assortments and sourcing, while balancing automation with human oversight. You’ll leave with a clearer understanding of where agentic commerce delivers the fastest operational wins.
Stay tuned. Registration link will follow
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: June 25, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Episode 6
Getting Started with Agentic Commerce
In the final session, we’ll focus on how to move from ideas to action. We’ll cover readiness, sequencing, common early mistakes and how to align teams, data, and technology in the first 6 to 12 months. Join us to get a practical starting point and a clearer sense of how to begin an agentic commerce journey with confidence.
Stay tuned. Registration link will follow
Hosted by: HCLSoftware
Speakers:
Brian Gillespie, VP of Product, HCL Commerce+
Troy Gatchell, Head of Architecture and AI, HCL Commerce+
Date: July 23, 2026 11 AM EST | 4 PM BST | 9:30 PM IST
Meet Our Speakers
Brian Gillespie
VP of Product, HCL Commerce+
Troy Gatchell
Head of Architecture and AI, HCL Commerce+